Contact
Please use this form for general questions, pre-sale enquiries or access issues.
We’ll be happy to get back to you as soon as possible.
You can write to us in Italian or English; our team will be happy to assist you in both languages.
Puoi scriverci sia in italiano che in inglese; il nostro team sarà lieto di assisterti in entrambe le lingue.
Important Notice
The contact form is intended only for:
- General questions
- Pre-sale enquiries
- Access issues
For customer services and post-purchase requests, please sign in to your account and use the dedicated tools available there.
Request management
Contact requests are handled Monday to Friday, from 10:00 AM to 6:00 PM Italian time.
We generally respond within 24 hours; during periods of high demand, response times may be up to 48 hours.
Response times may vary during national holidays or closure periods.